Case studies
Pieces Of My Work
Community building where trust is the product.
- Tech & Community
- Health & Wellness
- Non-profit
- AI integration
- Trust & Safety
- International
Reducing harmful exposure for digital communities and building internal tools
Evaluative research and concept testing across preemptive, proactive and reactive safety features while reducing negative exposure by approx. 50%.
- Tech & Community
- Trust & Safety
- AI integration
Juglife Foundation · Uganda
Mapping the ecosystem for a water accessibility and water education non-profit
Introducing UX research methods to increase fundraising by 4x and implementing a service design map for event growth and retention.
- Non-profit
- Health & Wellness
- International
CONTINUA
Designing a hybrid fitness ecosystem during a pandemic
Using contextual inquiries, market research and focus groups to launch an MVP in a projected $30-billion market.
- Health & Wellness
- Tech & Community
WELLNESS STUDIOS
Translating invisible expertise into a system instructors trust
Field studies and concept testing to shape a class planning portal that cuts administrative planning by approx. 75%.
- Health & Wellness
- AI integration
Scale Health
Facilitating a 60+ participant workshop into an early-stage concept
Workshop facilitation for 60+ participants and evaluative research that redefines a youth innovation program's value proposition and retention KPIs.
- Non-profit
- Health & Wellness
- Tech & Community
ZiZi Pay · Zambia
Analyzing 250+ student voices into a financial literacy MVP
Analyzing mixed-method research and studying how students move money with intermittent data to shape product strategy for a self-contained financial literacy app.
- International
- Tech & Community
Connecting the Pieces Together
Reddit ↔ Planning Portal
Both studies explore strategic integration of AI into workflows for protection and planning.
Continua ↔ Planning Portal
Focus on health and wellness through fitness ecosystems, instructor expertise and habit formation.
Juglife ↔ Scale Health
Non-profit and mission-driven work that's rooted in health and wellness.
Juglife ↔ ZiZi Pay
Two international projects where digital connectivity and access to resources define the design challenge.