Case studies

Pieces Of My Work

Community building where trust is the product.

Puzzle piece patterned with butterfly wing texture
  • Tech & Community
  • Health & Wellness
  • Non-profit
  • AI integration
  • Trust & Safety
  • International
Corner piece Star case NDA

Reddit

Reducing harmful exposure for digital communities

Evaluative research and concept testing across preemptive, proactive and reactive safety features while reducing negative exposure by approximately 50%.

  • Tech & Community
  • Trust & Safety
  • AI integration
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Missing link Star case Developing live

Freelance · wellness studios

Turning invisible expertise into a system instructors trust

Field studies and concept testing to shape a class planning portal that cuts administrative planning by approx. 75%.

  • Health & Wellness
  • AI integration
Open case study
Edge case

CONTINUA

Designing a hybrid fitness ecosystem during a pandemic

Using contextual inquiries, market research and focus groups to launch an MVP in a projected $30-billion market.

  • Health & Wellness
  • Tech & Community
Open case study
Anchor piece

Juglife Foundation · Uganda

UX Research to scale a water accessibility and education non-profit

Introducing generative research methods and information architecture for participation growth and increasing fundraising by 4x.

  • Non-profit
  • Health & Wellness
  • International
Open case study
Connector piece

Scale Health

Discovery research to design supportive health experiences

Workshop facilitation for 60+ participants and evaluative research that redefined a youth innovation program's value proposition and retention KPIs.

  • Non-profit
  • Health & Wellness
  • Tech & Community
Overview only
Border piece

ZiZi Pay · Zambia

From 250+ student voices to a financial literacy MVP

Analyzing mixed-method research and studying how students move money with intermittent data to shape product strategy for a self-contained financial literacy app.

  • International
  • Tech & Community
Overview only

Connecting the Pieces Together

Reddit ↔ Planning Portal

Both studies explore strategic integration of AI into workflows for protection and planning.

Continua ↔ Planning Portal

Focus on health and wellness work through fitness ecosystems, instructor expertise and habit formation.

Juglife ↔ Scale Health

Non-profit and mission-driven work that's rooted in health and wellness.

Juglife ↔ ZiZi Pay

Two international projects where digital connectivity and access to resources define the design challenge.